DOMESTIC: most domestic parcels ship (3-5 working days) & First Class (1-3 days on request). Delivery confirmation is included.
please note items are shipped from different locations in the UK if your order two or more items you may receive them in different packages. we aim to dispatch during the same period.
INTERNATIONAL: International Parcels ship International.
International customers please consider your country's customs/fees/duties/tariffs/taxes before ordering.
AFF&JAM is not responsible for any additional shipping/receiving fees.
***NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES!****
we want you to have the most enjoyable experience when ordering from us and receive a garment you will wear and treasure for years to come. We work hard to provide all the garment measurements so you can make the most informed choices and we always welcome any size and fit questions you may have!
however, we do not accept returns. our return policy helps deter shoppers from simply "trying on" and then returning, as is the way of the fast fashion culture.
We are also unable to accept or process exchanges orders.
We will not address unauthorised returned items without prior contact and approval.
Any problems please email firstname.lastname@example.org and we will do our best to help you.